In episode 32 of the ITSM Crowd we were joined by Jon Morley and Matt Hoey, who lead up the itSMF UK Service Transition Special Interest Group (SIG).
The SIG started to look at the concept of ‘two speed transition’ in 2015. The concept allows organisations to incorporate elements of agile thinking into their change and release management processes, without losing any governance or reducing the quality of service delivered to the customer.
If you’d like to get involved with the transition conversation, you can join the SIG LinkedIn group.
To learn more about the work of the SIG, read this blog interview with Matt Hoey.
Watch the two speed transition Brightalk here.
Want to appear on a future ITSM Crowd? We’d love to host you! If you’ve got a specialist subject we’re always looking for guests – contact us to learn more.