I chose to do the ITIL Foundation Certification primarily because I wanted to improve my career and salary prospects and I needed an accredited course I could study without having prior accredited training. The course syllabus itself is pretty big and admittedly I felt rather daunted at first, but the 24×7 tutor support which ITSM Zone provided ensured that I felt supported all the way through.
Having this certification now means that I can go on to study the Intermediate courses or even gain the Expert certification, and has opened up several new career avenues for me already! The knowledge of the ITIL life cycle I have gained from the course is allowing me to deliver more value to the organisation I work in on a daily basis and our IT services are now much more efficient.
I really think this is an excellent course. It covers all topics in-depth enough for everyone to complete the exam with a passing score. Secondly, before taking the exam students can review the videos and resources as often as the wish to build their confidence. I would definitely recommend this course to colleagues.