Capability Track Information
- There are no pre-requisites to join the ITIL Expert Track
- You must hold the ITIL Foundation certificate to take an ITIL Intermediate exam
- Exam duration for capability: 90 minutes, MALC: 120 minutes
- Exam format: closed book, multiple choice
- Exam delivery: online, webcam proctored.
- Exam pass mark: Intermediate exams 70% (28/40 marks across 8 questions), MALC 70% (35/50 marks across 10 questions)
- Exam value: Capability 4 ITIL credits/Managing across the Lifecycle 5 credits