ITIL Expert Package

ITIL Expert online training course by ITSM Zone

The online ITIL Expert program is the low cost, high quality path to ITIL Expert.
Study over a 12 month period, with full access to all courses during that time.
Get access to our exclusive community of delegates, all working toward Expert together.
Choose the lifecycle or capability courses that are right for you.

  • Study online at your own pace
  • 1 year’s online access to the lifecycle or capability courses of your choice
  • ​Fully accredited
  • Includes videos, quizzes, exercises, study guides and official syllabus and sample exams
  • Tutor support included

  • Please choose your options:
    ITIL Expert Program

    Please select which program you desire.  Only one option can be ticked at any time.

    • 1995 $
    • 1995 $
    • 1995 $
    Mixed Track*

    Choose courses up to a maximum of 22 credits from the list below. Credits are marked in brackets. Example... Service Design (3) + Service Strategy (3) = 6 Credits.

    Lifecycle Track

    Service Strategy
    Service Design
    Service Transition
    Service Operation
    Continual Service Improvement
    Managing across the Lifecycle
    Free bonus course included - Implementing ITSM

    Capability Track

    Release, Control and Validation
    Service Offerings and Agreements
    Operational Support and Analysis
    Planning, Protection and Optimisation
    Managing across the Lifecycle
    Free bonus course included - Implementing ITSM

    Mixed Track Exam Options

    Tick a box below if you require exam voucher/s.  Only one or no option/s can be ticked at any time.

    • 1495 $
    • 1794 $
    ITIL Core Volume eBooks
    • 399 $
    ITIL Foundation Course*

    Would you like to add the ITIL Foundation Course including foundation exam to your order, for just $199?
    Only one option can be ticked at any time.

    Please note

    After your purchase, our support team will confirm your mixed track course selection and set these up within 24 hours.

    Lifecycle Track + Foundation
    Lifecycle Track No Foundation
    Capability Track + Foundation
    Capability Track No Foundation

ITIL Expert Information

Why IT Training Zone?

Our Expert program puts you in charge of your learning experience

Full access to all courses for 365 days allows you to tailor your study schedule

Our tutor team is there to support you, 7 days a week

Our professionally produced online training delivers a rich experience – not a re-packaged classroom course

ITIL Expert

You choose the Lifecycle and Capability courses for your own custom Expert program. Our support team will contact you after your purchase to set you up with the courses you need.

Free bonus course included – Implementing ITSM

Lifecycle Track Information

Courses included...

ITIL Service Strategy Training by ITSM Zone

Pre-requisites...

  • Our top up to Expert program is designed for delegates who already have 5 or more ITIL credits.
  • We offer you the flexibility to gain the credits you need to achieve Expert status.

Exam details...

  • Exam duration for lifecycle: 90 minutes, MALC: 120 minutes
  • Exam format: closed book, multiple choice
  • Exam delivery: online, webcam proctored.
  • Exam pass mark: Intermediate exams 70% (28/40 marks across 8 questions), MALC 70% (35/50 marks across 10 questions)
  • Exam value: Lifecycle 3 ITIL credits/Managing across the Lifecycle 5 credits

Course samples...

  Capability Track Information

Courses included...

ITIL Service Strategy Training by ITSM Zone

Pre-requisites...

  • Our top up to Expert program is designed for delegates who already have 5 or more ITIL credits.
  • We offer you the flexibility to gain the credits you need to achieve Expert status.

Exam details...

  • Exam duration for capability: 90 minutes, MALC: 120 minutes
  • Exam format: closed book, multiple choice
  • Exam delivery: online, webcam proctored.
  • Exam pass mark: Intermediate exams 70% (28/40 marks across 8 questions), MALC 70% (35/50 marks across 10 questions)
  • Exam value: Capability 4 ITIL credits/Managing across the Lifecycle 5 credits

Course samples...