Get a quick introduction to ITIL and service management essentials with ITIL Lite.
Based around a real world financial services case study, this course is suitable for technical, business and executive personnel.
- Study online at your own pace
- 30 or 60 days online access
- Includes videos and a 75 page download report – yours to keep
- Learn the essentials of ITIL and IT service management
- Put ITIL into the context of today’s business environment