The ITIL core volumes are recommended reading for anyone taking their ITIL studies beyond Foundation level.
ITIL Lifecycle Essentials is the perfect companion to your ITIL Foundation course.
The official OBASHI manual is a great companion to your training and for future OBASHI projects.
Includes official templates and case studies.
Concerned your staff are not delivering the very best in #customer #service? Find out more about #BRM training… twitter.com/i/web/status/7…
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What is #Agile #Service #Management & How Will It Benefit Your #Business?
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