Have an enquiry?

Great, we're here to help! Simply fill in our enquiry form and we'll be in touch.

Enquire Now

Love ITSM?

Join our e-newsletter and gain valuable insight in the world of ITSM.


Where’s Claire? ITSM Zone 2016 Events Calendar

Our lead tutor Claire Agutter is busy presenting at and attending conferences and meet-ups in the first half of 2016. If you’d like to see Claire speak, or arrange a time to have a chat with her about our online training then just get in touch.

March 2 2016 – Leeds DevOps, Leeds, United Kingdom

The Leeds DevOps events are popular meeting places for anyone in the Yorkshire region with an interest in DevOps. Claire is headlining at this event in March, with a talk about “Two Tribes – can DevOps and ITIL play nicely?”. This will include how DevOps and ITIL can work together and how agile thinking can be applied to traditional IT service management best practices.

To book tickets for this FREE event go here.

To learn more about DevOps, our DevOps Foundation course is here.

March 15 2016 – itSMF Regional Event, Manchester, United Kingdom

The IT Service Management Forum or itSMF is a global membership institute for IT service management professionals. The UK chapter is holding a regional event with a number of different IT service management speakers plus some group sessions and networking time. Claire’s talk is focused on Business Relationship Management. After the group sessions on BRM, two attendees will receive free copies of the BRM Body of Knowledge, kindly sponsored by the BRM Institute and APMG.

To book your tickets go here.

To learn more about BRM and the BRM Professional certification go here.

March 17 2016 – Service Manager Dag, Utrecht, the Netherlands

Service Manager Dag is a popular event returning in 2016. This single day event has a wide range of international speakers and presentations in Dutch and English. Topics include Business Relationship Management, Service Integration and Management and DevOps. Claire is speaking about RESILIA and cyber security, with a talk titled “Are you exposing yourself? Cyber security and service management”

To book your tickets go here.

To learn more about RESILIA and cyber security go here.

April 19 and 20 2016 – DevOps Day London

This two day DevOps event will focus on a main theme of DevOps in the Enterprise, with specific reference to the Financial Services Industry. It’s a great chance to network with the UK DevOps community and find out what large organisations are doing to leverage the benefits of DevOps.

Claire is presenting an Ignite session, a fast paced five-minute presentation called “Agile your ITIL”, looking at how enterprises can introduce agile thinking to improve their IT service management.

To book tickets, go here.

To learn more about DevOps, go here.

June 1 2016 – IT500 Conference – Edinburgh, Scotland

In 2015, IT500 organised the first IT service management conference in Edinburgh. The one-day event was a huge success. In 2016, the conference organisers are following their first event with a day focused on specialist masterclasses and workshops. Attendees can choose which workshops to attend based on the topics they are most interested in. Claire is hosting a joint session with Agile expert Dave van Herpen, looking at Agile and DevOps in an IT service management world.

To book tickets, go here.

To learn more about DevOps, go here.

June 8 and 9 2016 – Service Desk and IT Support Show – London, United Kingdom

The Service Desk and IT Support Show (SITS) is a popular, free to attend event held in London every year. There are lots of vendor exhibits plus chance to network with ITSM industry experts. Claire will be attending SITS as a delegate. If you’d like to book a meeting with Claire to talk about training portals, partner solutions or just your favourite IT topic, let us know.

Book your FREE tickets here.


Recommended Posts

Leave a Comment