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The ITSM Crowd Episode 10 – What’s hot in Australia and New Zealand?

In episode 10 of the ITSM Crowd, Claire Agutter was joined by ITSM gurus from Australia and New Zealand.  All part of ITSM Zone’s team mentor, James Gander, Karen Ferris, Aprill Allen, Michelle Major-Goldsmith and Simon Dorst have a wealth of experience.

Highlights included the must see events for 2016, and what will be popular ITSM topics, including DevOps, SIAM and the new ITIL Practitioner course.

The next ITSM Crowd will be on February 4th and focuses on organisational change management – see you then!

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