Ken Gonzales hosts a Google Hangout with Claire Agutter of IT Training Zone and Larry Cooper of BSS Nexus. They discuss the intersection of Project Management methods and where they meet other methods/frameworks. This includes what training and development is required.
During this conversation the diversity of the courses offered by IT Training Zone is discussed and compared to a swiss army knife! The analogy being that our Foundations For Professionals (FFP) program is giving people many of the tools that they need in one kit. Service Management is about more than just one framework, body of knowledge or standard, so to avoid a very singular mindset a cross sectional view of what is available can enable people to take what’s relevant and apply it where needed.