Have you ever been scratching your head over what an ATO is? Perhaps an EI? Confused over what types of training are available?
These are the types of questions we hear time and time again, and so our Director Claire Agutter spoke to AXELOS, the Global Best Practice institute, about some of these questions and gave you all the insight you’ll need when embarking on an ITSM course.
If you’d like to read more about these questions, as well as how you can get a career in ITSM, head over to the AXELOS blog!