ITIL® Foundation

RESILIA Online Practitioner Course by ITSM Zone

Welcome to the ITIL® Foundation Course

This course is for anyone who needs a general introduction to ITIL processes, concepts and terminology.

The material includes a detailed review of the service lifecycle, including the purpose and objectives of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.

This course provides you with 2 credits towards the ITIL Expert qualification.

This course is fully accredited to meet the syllabus requirements and prepare you for the exam.

Enjoy the course!

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