Welcome to your Spotlight on Process Improvement course.

This course will help you to understand how to improve the processes you use every day.

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Welcome to your Spotlight on Kanban course.

Get an overview of Kanban with this spotlight course.

This course looks at Kanban, its background, how you can use Kanban in your work and private life, and how to improve the way that you work using Kanban.

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Welcome to your SIAM® Foundation course.

This course will introduce you to service integration and management (SIAM) and prepare you for the EXIN/BCS SIAM® Foundation exam by giving you the knowledge and understanding necessary for success.

You’ll get a good understanding of what SIAM is, the SIAM roadmap, roles, practices, challenges, risks and related processes. This course is fully accredited to meet the syllabus requirements and prepare you for the exam.

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Welcome to your Certified Agile Service Manager (CASM) course.

This course will introduce you to the principles and application of agile service management and prepare you for the CASM exam by giving you the knowledge and understanding necessary for success.

You’ll get a good understanding of agile service management roles, artifacts and events. This course is fully accredited to meet the syllabus requirements and prepare you for the exam.

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RESILIA Online Practitioner Course by ITSM Zone

Welcome to the RESILIA™ Practitioner course.

This course is fully accredited to meet the syllabus requirements and prepare you for the RESILIA Practitioner exam.

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DEVOPS Foundation Online Training Course by ITSM Zone

Welcome to the DevOps Foundation course.

This course will introduce you to DevOps and prepare you for the DevOps Foundation exam by giving you the knowledge and understanding necessary for success.

You’ll get a good understanding of DevOps goals, business value, terminology, concepts and practices. This course is fully accredited to meet the syllabus requirements and prepare you for the exam.

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RESILIA Foundation Online Training Course by ITSM Zone

Welcome to the RESILIA™ Foundation course.

This course is fully accredited to meet the syllabus requirements and prepare you for the RESILIA™ Foundation exam.

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RESILIA Online Practitioner Course by ITSM Zone

Welcome to Implementing IT Service Management.

This course provides a practical, experience based approach to getting the best from a service management implementation.

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PRINCE2 Foundation Online Training Course by ITSM Zone

Welcome to the PRINCE2 Foundation Course.

This course is fully accredited to meet the syllabus requirements and prepare you for the exam.

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RESILIA Online Practitioner Course by ITSM Zone

Welcome to the ITIL® Lifecycle Courses – Service Transition.

This course is for anyone involved in the management, coordination and integration of transition activities, and provides you with 3 credits towards the ITIL Expert qualification.

This course is fully accredited to meet the syllabus requirements and prepare you for the Service Transition exam.

Enjoy the course!

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