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The ITSM Zone Training+ Virtual Mentor™ service is provided free of charge to every customer purchasing a training course at Foundation level or above. Each customer can request a 30 minute conference call with their mentor to discuss their training, their career, and how they might use their new skills. There is no set agenda, and each customer can ask about whatever is relevant to them.
All of our virtual mentors are respected industry experts. Anyone using the virtual mentors has the chance to enter into a longer term commercial relationship with their mentor, but this is outside the scope of the ITSM Zone service.

Our multi-user training packages are tailored to your needs and include:

  • Bulk discounts – the more you order the more you save
  • Discounts start from just 3 users
  • Free upgrades to longer training durations at no extra cost
  • No “classroom training days” with staff missing
  • Progress reports available, so you can keep control
  • Up to date, fully accredited courses
  • 24×7 support – we’re always on hand
  • Tutor support from qualified, experienced industry experts
  • Dedicated account manager who knows your training goals
  • Access to our Training+ Virtual Mentor programme which can be tailored to suit your team
  • Tailored solutions for larger groups, with training delivered via a portal created just for you and your team with on demand training and reporting

See what others have had to say...

I recommend using ITSM Zone for any ITIL training and or certification. Overall the material was some of the best and the price was lower than most. The value of the service is nothing short of outstanding.

Patrick Wheeler

The ability to study at my own pace and to perform exams at any time was nice, but I would not say that it was the highlight of my experience. All of that would have been meaningless if the information provided was useless and did not prepare me for examinations and for working life. ITSM Zone nailed it with that. The package was perfect.

John Zivkovicaka new ITIL Expert

The team are responsive, helpful and supportive. The training materials are incredible. I am excited and enjoying this learning experience like I have never done before with classroom courses.

Juanita Goad - IT Service Manager, United States

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